Pediatric Medical Scribes
How Pediatrics Scribes Make Physicians More Efficient And Effective
With pediatric patients being among the most vulnerable, it can become increasingly difficult for physicians to deal with growing waiting lists.
There are only so many hours in the day, and long working days and weeks ultimately lead to burnout.
One of the leading contributors to burnout and long waiting lists is the amount of administrative work physicians have to deal with. And the largest burden comes from transcribing patient notes.
By outsourcing that administrative work to a pediatric medical scribe, physicians can reduce up to 30% of their administrative working time. And this ultimately leads to significant benefits for both doctors and patients.
Benefits Of Hiring Pediatric Medical Scribes
Pediatric care is a very time-consuming practice at the best of times, and hiring a medical scribe has been shown to provide measurable benefits for patients and physicians.
A Stanford University study questioned doctors and patients about their experiences with medical scribes, and it provided some very interesting details.
1. Benefits For A Pediatric Physician
The three most interesting findings from the study revealed that pediatrics scribes provide benefits in some of the most critical areas.
When doctors face a long list of patients for the day, they ultimately are forced to limit the average face time with each child due to the amount of time needed to record those patient interactions in electronic health records (EHR).
In many pediatric practices, that admin overhead can amount to over 30% of physician time.
What medical scribes do is significantly reduce that admin overhead, allowing doctors to spend more time on each patient consultation and see more patients in an average day.
Stanford research has shown that 70% of doctors agree and strongly agree that medical scribes allow them to increase face time with patients.
Another important factor the research from Stanford looked at was how much time doctors spent on maintaining medical records. With over 50% of doctors strongly agreeing that they spent less time on EHR systems when scribes were involved, this is another clear benefit.
While medical scribes don’t reduce admin time to zero, the proofreading part of maintaining medical records is not as time-consuming as transcribing the details.
It’s also important to note that doctors sometimes have to resort to taking their own notes when in-house medical scribes are unavailable or overwhelmed due to high seasonal demand.
The third finding from Standford’s research relates to accuracy with EHR notes. Accurate patient records are not only important for legal and regulatory compliance reasons, but they can influence other business processes as well.
Both medical insurance billing and prior authorization processes heavily rely on accurate patient notes.
What the study found is that 65% of doctors agreed and strongly agreed that their patient records were accurate when using medical scribes.
That is a significant level, which will ensure that less administrative time is wasted on inaccurate billing and prior authorization delays.
2. Benefits For Patients
What is equally interesting from Stanford research is that patients experienced better service from consultations that involved pediatrics scribes.
The most interesting outcome of the study is that over 90% of patients agreed and strongly agreed that they felt they had more time with a physician when medical scribes were involved.
Not having the feeling of being rushed is an important factor, especially for parents who have concerns and worries about their children’s well-being.
The other significant impact is that when doctors have more time to spend with patients, they can significantly reduce waiting times for medical appointments.
For parents, that alone can be a hugely reassuring benefit.
Another piece of data that stood out in this study is that patients overwhelmingly found they were encouraged to talk and interact more with the doctor.
Over 90% of respondents agreed or strongly agreed with this statement, and this gave them a lot more confidence that all their questions and concerns were answered.
Ultimately, that makes patients and their parents feel more valued and better served with medical advice.
The final thing that stood out from the Stanford study is that over 90% of people said they strongly agreed that medical scribes made their physicians more attentive and caring.
When doctors don’t have the constant distraction of taking notes in an EHR system, they can focus their attention more on the patient in the exam room, without the typical distractions.
3. Documentation Efficiency
From a general documentation perspective, the Stanford study highlights that pediatrics scribes can lead to more efficient and accurate patient notes. According to Medicare guidelines, patient notes should be closed out within 48 hours.
But with overwhelming amounts of time spent on patient records, that often doesn’t happen.
The study revealed that scribes in pediatric and family practice significantly increased the number of records that were proofread and closed within the 48-hour guideline.
EMPOWER YOUR PRACTICE WITH STREAMLINED MEDICAL SCRIBING
In-House Vs. Outsourced Scribes
Now that you understand all the key benefits of using scribes for medical consultations let me show you two options you have.
Pros and Cons Of In-House Pediatric Scribes
Hiring a medical scribe can be a good solution for pediatric clinics, as it allows them to have direct influence over who they hire and then what type of training they provide.
In a specialized field like pediatrics, that can be a valuable benefit, but it comes at significant costs.
First of all, there are direct costs related to hiring, training, payroll taxes, sick leave, and providing office space. More importantly, though, you’ll need a team of scribes to provide backup and support for busy times of the year.
The other problem that medical clinics often find is that unless they have a large team of scribes, they can’t easily deal with the impact of bad flu seasons or natural fluctuations in demand throughout the year.
- You have control over the hiring process
- Directly provide specialized training for your needs
- Interact directly with a scribe to deal with errors
- Consistent results from the same team of scribes
- Not a scalable solution for dealing with busy times of the year
- Cost factor for hiring, payroll taxes, vacation time, and sick leave
- You need a team of scribes to provide backup
- Additional costs for office space and equipment
Pros and Cons Of Outsourced Pediatric Scribes
Hiring a medical scribe outsourcing service can be one of the best options for small and large pediatric clinics or departments. The most significant benefit is that it allows for an easily scalable solution.
Here at DataMatrix, we have a large team of scribes, making it easy for our clients to request additional scribing when they see an increase in demand.
No matter how busy the exam room becomes with patient visits, you won’t have to worry about the admin side of things.
It’s also a highly cost-effective way, as you only pay for the scribing services you need. There are no additional costs for hiring, training, payroll taxes, vacation time, or office space. And you don’t have to allocate management time to a dedicated team of scribes.
One downside doctors are sometimes concerned about is the lack of direct communication with the scribes to deal with errors. However, when you hire a skilled team of scribes through DataMatrix, you can limit those errors from happening in the first place.
- Easily scalable solution allows you to outsource as much scribing as needed
- No impacts from scribes being out of the office due to sick leave or vacations
- Cost-effective solution as you only pay for the amount of scribing needed
- No overhead for training and team management
- Reduced demand for office space
- No direct communication with scribes
- Possible delays in fixing errors in patient records
Family Medical Scribes Vs. Transcription
Before making a final decision on outsourcing, a medical practice also has to determine whether a scribe or transcriptionist would be the better option.
What Is The Main Difference?
The services provided by a medical scribe and transcriptionist are very similar, and they provide many of the same benefits. But there are some subtle differences.
Typically, a doctor will dictate an audio file with details of patient consultations, and a transcriptionist will simply type those details into the EHR system. It’s a predominantly offline system where audio recordings are sent off to the transcriptionist.
On the other hand, scribes can either work online or offline. Some doctors prefer the efficiency of a scribe listening to consultations and immediately updating the patient records live. But it’s also possible for scribes to work with recordings and update records at a later time.
Choosing The Right Service
Most pediatric practices like to have the flexibility to offer scribing and transcription to their team of doctors, as they can have different preferences.
The most effective solution that DataMatrix offers is the pediatric scribe service with both online and offline options.
Let me show you what they deliver and why our clients like the flexibility they provide in their patient care.
Pediatric Medical Scribe Services From DataMatrix
Here at DataMatrix, we offer medical scribe services in both online and offline options to suit the preferences of doctors when it comes to their patient care.
Many pediatric practices have started implementing online scribing services. The advantage this brings is that patient records can be updated in real-time. And once the patient leaves the exam room, doctors can quickly review and proofread the notes.
When this service is outsourced, it’s also not as intrusive as having a scribe in the room, which is something that both patients and doctors often prefer as it doesn’t become a distraction.
From an efficiency point of view, this can be the best way to minimize the amount of time doctors spend on notes while seeing a larger patient population.
Another option for doctors is to use a recording application on their phone, tablet, or computer during consultations. This recording is then sent to a medical scribe at DataMatrix, who types up the notes and delivers them into the EHR.
With extensive training and experience in pediatric medical terminology, our scribes can ensure that all records are accurate with all the relevant details from the consultations.
Call DataMatrix For A Free Consultation
If you’d like to find out more about how a dedicated pediatric medical scribe team can increase the efficiency of doctors while significantly reducing costs, then call us today for a free consultation.
We have many years of experience building teams of expert scribes who can deal with all types of specialized fields, including pediatrics.
This will be one phone call that can transform your medical practice and boost efficiency like never before.