Take Admin Burden Off Your Clinicians
Managing a practice is demanding. Our trained Medical Virtual Assistants (MVAs) plug into your daily workflows to handle scheduling, insurance, documentation, and billing; accurately, consistently, and with a human touch.
🗓️ Fill appointment gaps & reduce no-shows
🔄 Streamline referrals, imaging, and procedure prep
⚡ Faster pre-authorizations & order processing
💰 Cleaner claims, fewer denials & rework
😊 Happier patients, calmer phones
Why Practices Choose DataMatrix
With over 25 years of experience supporting medical practices across the U.S., DataMatrix Medical offers the reliability and trust your team deserves. Our Virtual Assistants deliver 99%+ accuracy with real human oversight, ensuring every task meets the highest quality standards. Services are flexible and scalable, allowing you to start small and adjust hours as your needs evolve. Because we’re fully EHR-agnostic, we integrate seamlessly with your existing systems and workflows. And with a frictionless onboarding process, most practices are up and running within just one business day.
Request Information
Whether you’re considering adding a virtual medical assistant to your practice or would like more information about the medical assistant services we provide, please complete the brief form, and we’ll get in touch with you within 24 hours.
Simple, Transparent Pricing
Best Value — 8 hrs/day
Price: $12/hour
- Full-day coverage
- Ideal for front-desk + insurance mix
- Scale as you grow
Flexible — 4 hrs/day
Price: $16/hour
- Peak-time coverage
- Perfect for smaller teams
- Expand anytime
No long-term contracts. 30-day cancellation notice. Trained on All EHR Systems.
Some Quick FAQs
Do MVAs work inside our EHR and portals?
Yes. We’re EHR-agnostic and train to your exact workflow.
How fast can we start?
Typically, the kickoff is within one business day of access and scripts being set.
What about HIPAA and security?
All MVAs are HIPAA-trained. We follow role-based access, audit trails, and your security policies.
Can you handle prior authorizations?
Absolutely. We verify eligibility, initiate PAs, submit supporting docs, and follow through to the decision.
Will this replace my staff?
No. We augment your team so they can focus on patient-facing tasks and higher-value work.
Is there a minimum commitment?
No long-term contracts; just a 30-day notice to cancel.
DataMatrix Medical's 100% HIPAA Compliant, Ancillary Medical Services
We guarantee our team is trained in and follows the most current HIPAA compliant scribe practices and procedures.
About DataMatrix Medical
We’ve made it our mission to deliver innovative, people-powered Virtual Medical Assistant services that enhance efficiency, accuracy, and patient satisfaction. Our team acts as an extension of your staff—handling scheduling, insurance, documentation, and billing tasks with precision and care. We’re committed to exceeding expectations, providing best-in-class service, and continuing to set the standard for trusted medical administrative support for years to come.
What Your Virtual Assistant Can Do
Your Virtual Assistant serves as an extension of your front and back offices, handling day-to-day administrative tasks that keep your practice running smoothly. From scheduling and patient coordination to insurance verification and billing support, we hold the details so your team can stay focused on patient care.
Scheduling & Patient Coordination
- Manage appointments & recalls
- Confirm imaging/procedure dates
- Coordinate referrals & document exchange
- Patient updates & reminders
Clinical & Admin Documentation
- Complete disability & FMLA forms
- Send/organize OV notes
- Process imaging orders & lab results
- Prepare pre-/post-op packets
Insurance & Billing Support
- Verify eligibility/benefits (Availity, payer portals)
- Initiate pre-authorizations & follow-through
- Check claim status & post updates
- Update demographics & balances
Accreditations & Affiliations
