FOR IMMEDIATE RELEASE
White Plains, New York – 7/19/2024 – In light of the recent Dragon Medical One system outage due to the CrowdStrike update and its compatibility issues with Microsoft, DataMatrix Medical assures its clients and the broader medical community that our services remain unaffected and fully operational. We recognize this disruption’s significant impact on medical practices and the ability to provide uninterrupted patient care.
DataMatrix Medical is committed to supporting medical practices during this challenging time. We offer robust dictation tools and comprehensive support services to mitigate any issues arising from this system outage.
Our advanced medical scribing, prior authorization, and BPO services are designed to ensure your practice continues to function smoothly without compromising patient care or operational efficiency.
Key Points:
- Uninterrupted Services: DataMatrix Medical’s services are fully operational and not impacted by the Dragon Medical One outage.
- Alternative Solutions: We provide reliable dictation tools to ensure medical documentation and patient care continuity.
- Support Availability: Our dedicated support team is ready to assist with any issues caused by the system outage.
We are here to help you navigate this disruption and maintain the high standards of care your patients expect.
For immediate assistance or to learn more about our dictation tools and support services, please get in touch with our support team at 914-290-4233 or info@datamatrixmedical.com.
Nathaniel Smathers is the VP of Client Education and Marketing. He is also a long time contributor of the DataMatrix Medical blog and has a background in healthcare content creation for over a decade. Nathaniel is passionate about exploring the intersections of healthcare, data analysis, and digital innovation.
