In EHR Software, Medical Transcription Services

One of the most popular speech recognition software systems for the medical industry is Dragon Naturally Speaking. The full integration with electronic health records and medical record systems can make it a very attractive option. 

But as with any kind of software solution, there are trade-offs when you start working with Dragon Professional. Understanding human medical transcription vs dragon dictation software can help you decide before you make an expensive and time-consuming investment is vital.

What Is Dragon Medical One?

Dragon Medical One is a next-generation speech engine that allows medical professionals to record instructions and entire conversations with clients. The software will then transform that speech into written text along with some basic formatting. 

Downsides Of Using Software 

Whether you have a license of Dragon Professional Individual or the cloud-based Medical One edition, there are certain common limitations that you get with Dragon Systems. 

These are also not uncommon for dictation applications in general. 

Time-Consuming Process Of Reviewing Issues

Whether you have Dragon speech recognition integrated with an EHR system or simply have it written to a Microsoft Word document, you still need to review the output and proofread it. You can’t take chances with medical records being inaccurate or the system writing up the wrong dosage or treatment name. 

And that means you need to spend time looking at the output on a computer screen, which means you don’t save as much time as you would with human transcription. 

Records Irrelevant Conversations

How often does it happen that a physician has a casual conversation with a patient during a consultation? Maybe it’s small talk about the weather, kids, or baseball results. 

And how would the Dragon software know not to write that information into the medical records?

The simple answer is that it doesn’t know what is relevant to the patient’s medical treatment, and that ends up requiring additional time and effort to remove unnecessary details. 

The only alternative is to focus solely on using the software to record certain pieces of audio, which increases the amount of time and effort for the physician. 

This is one area where transcription services by humans are far more effective at limiting administrative overheads. 

Configured To One Main User

The way licensing and technology work is that you buy a license for each user and then go through a process of teaching the system to adapt to the user’s accent and tone of voice. 

There is some artificial intelligence built into the system to quickly adapt, but ultimately, each iteration of the software will work for one user. If you then switch to a different person, it can get confused and produce incorrect text.

Find Out How DataMatrix Can Handle Your Transcription Needs 

While most physicians will save time on administrative tasks like adding notes from patient consultations and treatments with dictation systems, there is still a surprising amount of manual work involved. Our team is here to help you understand why human medical transcription is still a viable solution to consider.

DataMatrix offers human transcription services that can make a huge difference for you and your team. We have large teams of highly trained staff who will focus on the important aspects of all audio recordings and enter them directly into your EHR system.  Our notes are typically added within 24 hours and our team goes the extra mile, if they hear discrepancies, they will be flagged for your review.

If you’d like to find out more about why a human scribe is still better than an AI medical scribe or and how our transcriptions services can assist in fighting physician burnout, reach out today. We will be happy to explain the process and touch on overall time and cost savings for you and your group practice.

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